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By: Kevin Ahern on July 7th, 2015

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5 Qualities to Look for in A Connecticut Residential Contractor

Residential | Residential Remodeling

Are you looking for a good contractor in Connecticut? Do you know what to look for? How can you tell if your contractor has what it takes to get your job done right?

You can start by seeking someone with the following 5 qualities. Read on so you'll know what you're looking for when it comes time to interview contractors for your upcoming home improvement project.

Good Communicator

Good contractors can talk everyone, from homeowners to subcontractors, everyday workers to architects. In fact, it's not enough to simply be able to frame ideas well: good contractors must be able to draw ideas out of homeowners who don't know what they want or why they want it.

In addition, the contractor you hire should be able to answer all your questions to your satisfaction. If he or she can't communicate well with you at the initial consultation, this is a sign that the relationship won't work for either of you.


Home remodeling projects are multi-level endeavors that can involve complex timelines, the purchase of many different types of materials, coordination of different types of workers, pulling of permits and coordination with the schedule of the homeowner. This subtle complexity can only be handled by someone who is highly organized.

Believe in Customer Service

Does your contractor answer the phone promptly--or at least return voice mails in a timely fashion? Does your contractor speak respectfully? Does your contractor research the answers to your questions and get back to you quickly? If the answers are "yes" to these questions, this is a sign that your contractor can provide excellent customer service. Never hire a contractor who doesn't value good customer service.

Pays Attention to Details

A good contractor will pay close attention to details and won't be satisfied until his or her work is nearly perfect. To check up on this for yourself, ask to see a contractor's portfolio before hiring him or her for the job. You should be able to tell from the photos provided whether or not your potential contractor will provide the level of scrutiny that your home remodeling project will require.


A good contractor should have a reputation for excellence in your community. When considering which contractor to hire, pay attention to online reviews. Call the Better Business Bureau to check up on a contractor's reputation. If a contractor gets good feedback from old customers and has a high score with the Better Business Bureau, chances are that a contractor will be best for your project.

Are you looking for a trustworthy, organized contractor in Connecticut? One who provides great customer service and who communicates well? If so, contact Litchfield Builders today!Request a free construction consultation